Lilygo LoRa V1.3 flash help?

Good evening, when I ordered my Lilygo T3S3 devices I also ordered a V1.3 and while I have the other devices up and running the V1.3 device seems like it may be not functioning.

When I boot the device it boots like normal and shows “waiting to receive” on the screen, I can’t seem to get a WiFi or Bluetooth connection, and when plugged into my PC it doesn’t show up as a flash able device, does anyone have any advice?

Thank you